At Sutton Insurance Brokers we pride ourselves on an excellent claims service with an aim to finalise your claim as efficiently and painlessly as possible.

In the event you have a claim, here are a few handy tips: –

Report the incident to the Police if you have a burglary or malicious damage claim and keep the report no. Secure your premises as well as possible. Make a list of stolen or damaged items. If you have proof of purchase or photos of the stolen items, then put these together – you may not need this but if the insurer asks then you will be prepared. Report the claim to Sutton Insurance Brokers and we will forward a claim form to you. In some cases the insurers have systems in place where it is more efficient for you to deal directly with them; we will instruct you and of course, if there are any problems, assist you.

Report the claim to Sutton Insurance Brokers. A claim form will probably be necessary. The insurers may appoint assessors to assist so you will need to have all information with you where possible. Above all else, don’t admit liability as this will affect the ability of the insurer to accept the claim.

These are claims made contracts. If a third party makes a threat against you for this type of claim, you should immediately report to Sutton Insurance Brokers and we will in turn probably advise you to report to the insurer. Again, please refrain from admitting liability.

Report the incident to the Police if you believe it is warranted. Contact Sutton Insurance Brokers and we will advise you on your insurers recommended repairers. We may suggest you contact the insurer directly as this can often streamline the process. Again don’t admit liability, even if you think you are at fault.